Life During Lockdown
It’s fair to say since lockdown started we’re all living in a very different world. Like many people the lives of the FRASAC team have changed dramatically working from home and many juggling work with home schooling and looking after family and friends.
On 16th March the week before lockdown officially started FRASAC suspended face to face work with clients. This was a decision taken by Jan our Centre Manager with a heavy heart but a necessary one given the potential risk to workers, clients and families. Lockdown followed swiftly after and there we remain.
Since taking the decision to suspend face to face support the team have continued to support clients by telephone where possible. Whilst this is absolutely not the same as meeting face to face and the conversation might be different, for some it is just as important and gives people something to hold onto. One client told us “that having a time where she knows she can take herself away in to a room, speak to someone just about what is going on for her with this new situation, is really such a relief and a comfort”. We’re very aware that not everyone wants to speak on the phone so we’re staying in touch by text where this is the client’s preference. Crisis support by telephone is also available to both existing and new clients and you can still reach us on 01592 642336 or email us at firstname.lastname@example.org.
For our workers as well working from home brings new challenges to the role, not having resources and tools always at hand or missing colleagues who can offer a difference perspective. However, as one of our team noted “we all find ourselves in this situation together, facing the same worries and frustrations as those we are supporting, and in ways it creates a unique bond to be able to acknowledge this and share in our concerns.”
As well as providing telephone support our workers, like many people, have also been arranging food parcels and shopping for clients who are isolating or unable to get out, one client left our worker a lovely note saying “take care as you’ve done to me, lots of love”.
We’ve also been very touched to receive several donations during lockdown, it’s incredible that even during such difficult times people can think of others.
So please remember that FRASAC remains open, whether you’re looking for support and worried about taking that first step, you’re a client who wants to access crisis support on the phone or you’re a professional seeking a bit of advice about a client, do get in touch.
Susan Macleod, Office Manager, FRASAC
You can reach FRASAC by telephone on 01592 642336 or by emailing email@example.com